Your Privacy Choices

We want getting your padel gear to feel just as smooth as your game. Below you’ll find everything you need to know about our shipping process, from delivery times to tracking your order.

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

UK Shipping

  • We offer fast and reliable UK delivery on all padel rackets and accessories.

Delivery options:

  • Express Delivery: 1–2 business days
  • Orders are carefully packed and dispatched from our UK warehouse to ensure your gear arrives safely and ready for the court. Shipping costs are calculated at checkout, so you’ll see the full price before placing your order.
  • Once your order has shipped, you’ll receive a tracking link so you can follow your delivery every step of the way.

International Shipping

  • We are proud to ship Padel gear worldwide!
    International Shipping: 5–15 business days, depending on destination.

    We offer international shipping to via Royal Mail International Signed or an international courier.
  • Please note that international orders may be subject to customs duties, taxes, or import fees. These are set by local authorities and are the responsibility of the customer.

Free Shipping

  • Enjoy free shipping on all orders over £50

Frequently Asked Questions

📦 When will my order be dispatched?

Orders are dispatched once processing is complete. You’ll receive a confirmation email with tracking details as soon as your order leaves our warehouse.

🎾 How are padel rackets protected during shipping?

Each racket is securely packaged using protective materials to ensure it arrives in perfect condition. On the rare occasion something isn’t right, please get in touch and we’ll take care of it.

⏳ What if my delivery is delayed?

While delays are rare, they can occasionally happen due to courier issues, weather, or customs processing. If your order hasn’t arrived within the expected timeframe, please get in touch and we’ll look into it for you.

🌍 Will I need to pay customs or import charges?

UK customers:

No — there are no customs or import charges on UK orders. We ship directly from the UK, so the price you see at checkout is exactly what you pay, with no unexpected fees on delivery. It’s simple, transparent, and hassle‑free — one of the reasons UK padel players choose us with confidence.

International customers:

For orders shipped outside the UK, customs duties, local taxes, or import fees may apply depending on your country’s regulations. These charges are set by local authorities and are the responsibility of the customer. If you’re unsure, we recommend checking your local import rules before ordering — and if you need any help, just get in touch.

📩 Still have questions?

feel free to contact us at hello@skippadel.co.uk